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Mon to Fri Dealing 8am-9pm Enquiries 8am-5pm
If your account has been created successfully, take a note of the account number and user name shown and follow the instructions on screen.
You will need to activate your account using the temporary Password and Passphrase you have been issued by email before you can trade on your account.
If you have tried to apply online and have been unsuccessful, we will issue a pack to you. If you have not received a pack within five working days please contact Stocktrade.
Please check that you have entered the User name, Password and Passphrase correctly. The Password is case sensitive, therefore you may want to copy and paste it into the Password box.
Your Passphrase should be all lower case.
You may also want to check that you meet the system requirements.
You can change your password within the Manage my account section once logged into your online account or on the login page. Passwords must consist of 8 or more characters with a mix of upper and lower case letters and numbers.
You can change your Passphrase�within the Manage my account section once logged into your online account or on the login page. Your passphrase should be between 8-15 characters using numbers and lower case letters only.
Each client is allocated a Person Code which is linked to your personal details. Underlying your Person Code is your Client Account Number which details your specific share dealing account. For example, if you hold a Nominee Account and ISA account with Stocktrade these will both be held under your Person Code with a unique Client Account Number for each.
In the event that you have more than one Person Code then please contact Stocktrade for further information as to how to combine these.
Registering for online access makes it easier to manage your account, allowing you to:
Stocktrade supports the following list of web browsers:
|Internet Explorer 9.0, 10.0 and 11.0